本杰明·范·盖尔德,西班牙马德里的设计师
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本杰明·范·盖尔德

验证专家  in 设计

设计师

位置
马德里,西班牙
至今成员总数
2019年12月2日

便雅悯 has worked with leading companies such as 荷兰国际集团(ING), 法国巴黎银行(BNP Paribas), 桑坦德银行, or McKinsey—helping his clients to innovate through design by translating people’s needs into products or services. 部分创意, 部分战略, he’s a skilled UX/UI designer who specializes in improving UX by being, 同时, 顾客和客户的声音. 便雅悯 was also a 泰德x speaker in Madrid, talking about design thinking in education.

Portfolio

工作经验

UX研究员|设计师

2019 - 2019
桑坦德银行
  • 研究ed and improved physical and digital user experience in the bank's new concept branches.
  • 设计ed the new product offer, including early sketches and wireframes.
  • Performed a heuristic analysis of the app and design improvements.
  • 研究ed and elaborated a new content architecture proposal for the corporate website.
  • Led the interviews, focus group, and other group research activities.
  • 研究ed and improved the digital and physical employee experience.
Technologies: UserZoom, Apple Keynote, InVision, 草图

服务和用户体验设计师

2018 - 2018
每日|麦肯锡设计
  • 设计ed a new service for a transportation company, 包括研究, 意念, 和概念化.
  • 设计ed a new product for an airline company from research and customer journey mapping to 意念.
  • Performed UX research on the future role of energy companies.
  • 在一家非政府组织的用户体验和创新会议上工作.
  • Conducted research for an health company and helped them improve their physical and digital user experience.
  • Led design sprints and co-creation sessions with an automotive client.
Technologies: Adobe Photoshop, Adobe Illustrator, InVision, 草图

UX设计师|服务设计师

2017 - 2018
法国巴黎富通银行
  • 设计ed a new notification system for web and mobile from system functioning, 原型设计 to design.
  • 设计ed new product pages for clients for web and mobile from research, 设计测试和决策.
  • 设计ed various updated after-sales emails from the customer experience to the content strategy.
  • Took part in the strategy definition around open banking.
  • Interviewed and tested various solutions with customers.
  • Coached corporate startups from the bank innovation program to consolidate their proposals and validate their ideas.
Technologies: 研究, Apple Keynote, InVision, 草图

联合创始人| UX设计师

2014 - 2018
城里的厨师
  • Performed qualitative and qualitative research to validate the initial idea.
  • Led several design sprints to solve problems and test new solutions.
  • 设计ed the application from sketches to wireframes to final high-fidelity designs.
  • 负责美术指导和品牌推广.
  • 设计ed the website and created it on Squarespace.
  • 执行应用程序的用户体验测试.
Technologies: Lean Startups, 设计 Thinking, 草图, InVision

战略设计师

2017 - 2017
Bundl
  • 从零开始创建了一家企业风险创业公司.
  • Organized a series of design sprints to help the clients to define and prioritize.
  • Prototyped UX and design solutions for different ideas.
  • Tested the concepts with users and reported results.
  • 设计ed the user experience for the final solution.
  • 向管理委员会提出选定的想法.
  • 从头到尾管理项目, 包括准备活动, 创建内容, 管理客户关系, 并提出解决方案.
Technologies: Adobe Photoshop, Adobe Illustrator, 草图

用户体验设计师

2016 - 2017
荷兰国际集团(ING)
  • 设计ed the daily banking dashboard, including news, payments, and adding/managing beneficiaries.
  • 设计ed a new onboarding flow for companies registration.
  • Helped to implement contactless and QR code payment in the early stage of these technologies, 包括研究, 原型设计, 测试, 和设计.
  • Arranged a series of group and one-to-one interviews to create a solid user knowledge base for the bank.
  • Organized and led a series of Google design sprints with management leaders.
  • Took part in the new design system redefinition and design.
Technologies: Adobe Photoshop, Adobe Illustrator, InVision, 草图

电子商务和用户体验专家

2015 - 2016
丙烯酸-
  • Analyzed and designed a new content architecture for an updated website.
  • Created UX content guidelines including tone of voice, 产品演示, 常见问题解答函数, 反馈系统.
  • 参与新网站设计方案, from early ideas to validating assumptions and help design the final proposal.
  • Led a series of design thinking and creativity sessions around the topics of promotional content, 新产品, 以及品牌对用户语气的影响.
技术:InVision, 草图

设计策略

2015 - 2015
游牧民族机构
  • 设计ed a fan sponsorship program for a key sports brand, 包括进行实地和桌面研究, creating customer journeys and personas 和设计 the sponsorship program.
  • Organized design thinking workshops for a jewelry company, helping them to understand the industry they are in, 他们的客户需求, 以及如何重新定义他们的销售方案.
  • Created customer journeys for a national beverage company.
  • Developed new ideas and a sales pitch for a baby food company including insights, 可能的解决方案, 早期的想法和草图.
  • 为各大品牌创建在线内容日历.
技术:素描,Adobe Photoshop
2014 - 2014

Post Master's Degree in 设计 and 创新 (战略设计)

IED |欧洲设计学院-西班牙马德里

2011 - 2013

市场营销和广告硕士学位

IHECS | Institut des Hautes Études des Communications Sociales - Brussels, Belgium

2008 - 2011

传播学学士学位

IHECS | Institut des Hautes Études des Communications Sociales - Brussels, Belgium

2015年7月至今

Improving Education Through 设计 Thinking (泰德x Speaker)

泰德

2011年3月至今

道德的广告

中比利时

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