Amy Mew, Designer in Bend, OR, United States
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Amy Mew

Verified Expert  in Design

Designer

Location
Bend, OR, United States
Toptal Member Since
May 30, 2019

Amy是一名用户体验设计师和研究员，拥有超过15年的专业经验，与广告和品牌机构合作，为小型初创公司到财富500强的项目提供服务. 她曾在内部和远程与各种规模的多学科团队合作，以帮助指导产品的功能, development, content, and layout into an engaging, rewarding experience. Amy总是在寻找令人兴奋和创新的合作.

Usability TestingPersonasUser Journey MapsUser Experience (UX)eCommerceProduct DesigneCommerce UIMobile UX DesignRapid PrototypingInDesign CCInVisionSketchAdobe Experience Design (XD)Use CasesUser InterviewsUser Journey MapUser Research DesignMobile UXInformation Architecture

Portfolio

Work Experience

UX Design and Research Lead (via Toptal)

2023 - PRESENT
Deciem - Main
  • 在产品和设计生命周期中，从发现到设计验证和客户采用，表示客户的需求.
  • Informed, contributed, 并咨询最佳电子商务用户体验的产品需求，并将这些需求转化为针对移动设备优化的高保真线框, tablet, and desktop interfaces.
  • 对直接和间接竞争对手进行了全面的启发式分析，以了解Deciem品牌- Ordinary和NIOD的各种电子商务功能的优势和劣势.
  • Planned, implemented, and conducted usability studies, including A/B testing, remote usability studies, and user interviews, 并分析和综合结果，以产生具有可操作建议的战略和战术见解.
Technologies: UX Design, Figma, UX Audits, eCommerce, B2C, Responsive Web Design (RWD), Heuristic Analysis, User Experience (UX), UI Design, User Research, Checkout, User Testing, A/B Testing, User Journey Maps, Competitive Analysis, User Interviews, Remote Usability Testing, Unmoderated Remote Usability Testing, Annotated Wireframes

UX Design and Research Lead

2002 - PRESENT
Mewtate
  • 从小型创业公司到财富500强的品牌和广告代理商的合同工作, including companies like NFL, Amgen, Toyota, and Disney.
  • Defined functionality, content, navigation, and interaction models through prototypes, page-level wireframes, sitemaps, process flowcharts, use cases, and content matrices.
  • 通过领导和参与与内部和客户团队的创造性头脑风暴和工作会议，生成用户需求定义.
  • 向客户提交可交付成果和建议，并主持相关会议.
  • 领导用户角色研究和文档，以表达最重要的用户组的主要需求和期望.
  • 与内容策略师密切合作，开发内容和数据模型, nomenclature, and taxonomies.
  • Researched and evangelized the latest tools, methodologies, practices, and trends related to the field.
  • 为项目的整体战略方向和愿景做出贡献, making positive contributions in a tightly-knit, multidisciplinary team environment.
  • Conducted multiple primary and secondary research methods, including interviews with key stakeholders, observation, surveys, and usability studies, and delivered finding reports.
  • Conducted heuristic pattern analysis, UX and competitive audits, 并提交报告，概述改进的机会和指导方针，以支持最佳实践经验.
Technologies: OptimalSort, User Testing, Adobe InDesign, InVision, eCommerce, Usability Testing, User Journey Maps, Figma, Heuristic Analysis, Competitive Analysis, Fantasy Leagues, Wireframing, Responsive Web Design (RWD), Sitemaps, UX Strategy, User Personas, A/B Testing, User Research, Personas, InDesign CC, Information Architecture (IA), UX Audits, Mobile UX Design, User Flows, Usertesting.com, SaaS, Mobile UX, Concept Sketching, Registration & 注册，企业网站，用户体验线框图，电子商务UI，转换

UX Design Lead

2022 - 2023
Vertic
  • 领导了长达一年的用户体验定义阶段，以转变一个支离破碎的, complex, and restrictive experience into a unified, simplified, 主要软件客户端的以客户为中心的社区中心.
  • 通过用户和业务需求实现客户至上的战略愿景, site maps, user flows, hundreds of wireframes and modules, and functional specifications.
  • 领导客户演示和UX研讨会，并提出具有具体战术原理的概念.
  • Collaborated with cross-functional teams of strategists, UX designers, UI designers, developers, and project managers.
Technologies: UX Design, User Flows, User Research, Usability Testing, User Experience (UX), Interface Design, Miro, Figma, UX Mentoring, Mentorship & 指导，指导，UX研究，UX线框图，转换

Senior Product Designer

2021 - 2021
Boldium, LLC
  • 与一个多学科团队合作，为一个新的SaaS产品开发用户体验策略和概念，旨在为所有鞋类公司数字化设计过程.
  • 与终端用户进行一对一访谈，了解鞋类行业和受众需求.
  • 将用户体验研究带入生活，通过详细的人物角色和用户旅程来推动用户体验设计策略.
  • 从涉众和用户访谈中收集产品需求.
  • 创建一个功能优先级矩阵，详细描述产品路线图并定义MVP的重点.
  • Designed detailed user flows, site maps, and wireframes.
Technologies: Product Design, User Research, User Experience (UX), SaaS, User Interviews, Figma, Competitive Analysis, Concept Sketching, UX Wireframes

UX Analyst

2019 - 2019
Associated Electric Cooperative, Inc.
  • 对三个HCM软件解决方案workday的用户体验设计和可用性进行了启发式分析, Dayforce, and Ultimate.
  • 根据Jacob Nielsen的十个启发式方法创建评估标准，并对每个HCM解决方案进行评分.
  • 提交调查结果报告，对每个HCM系统进行排名，并概述HCM解决方案的最佳实践.
技术:用户体验设计，用户体验研究，可用性分析，启发式分析，发现 & 推荐报告，工作日，设计指南，可用性测试，用户体验线框图

Senior Usability Consultant

2006 - 2008
Siegel+Gale
  • 参与四季酒店及度假村等客户的用户体验策略及品牌体验设计, Sony PlayStation, and The College Board.
  • Interfaced and collaborated with digital strategists, content strategists, brand identity designers, and developers.
  • 精心制作的人物角色、站点地图、站点流程、线框图、用例和原型.
  • 计划并执行可用性研究(一对一访谈), surveys, 以及可用性测试)，并提供了与可用性问题相关的分析报告, 包括测试特有的和观察到的任何附加的.
  • 指导和管理初级到中级用户体验设计师.
Technologies: Adobe Illustrator, Adobe InDesign, eCommerce, Usability Testing, Heuristic Analysis, Competitive Analysis, Wireframing, Sitemaps, UX Strategy, User Personas, User Research, Personas, InDesign CC, Information Architecture (IA), Concept Sketching, Corporate Websites, UX Wireframes

Senior Information Architect

2005 - 2006
Proxicom
  • Collaborated with large teams of visual designers, information architects, business analysts, account managers, content strategists, and developers on the redesigns of toyota.com, mazda.com, and infinitiusa.com.
  • 参与从RFP到项目开始(发现和策略)到实施(设计和开发)的网站开发过程.).
  • 参与开发吸引人的ux驱动的汽车广告活动, effective marketing initiatives, and relevant and helpful user experiences.
  • 专注于汽车行业，以及是什么激励用户继续购买汽车产品.
Technologies: Adobe Illustrator, Adobe InDesign, eCommerce, Usability Testing, Heuristic Analysis, Competitive Analysis, Wireframing, Sitemaps, User Personas, User Research, Personas, InDesign CC, Use Cases, Information Architecture (IA), Corporate Websites, UX Wireframes

Information Architect

2004 - 2005
Razorfish
  • 为南加州爱迪生公司等客户的用户体验策略和网络体验设计做出了贡献, Disney, and Toyota.
  • Created research and design deliverables: research plans, usability tests, reports, personas, user flows, annotated wireframes, sitemaps, and customer journey maps.
  • Interfaced and collaborated with digital strategists, content strategists, visual designers, and developers.
Technologies: eCommerce, Usability Testing, Heuristic Analysis, Competitive Analysis, Wireframing, Sitemaps, User Personas, User Research, Personas, InDesign CC, Use Cases, Information Architecture (IA), Corporate Websites, UX Wireframes
1997 - 2000

Bachelor of Arts Degree in Psychology

加州大学圣克鲁斯分校-美国加州圣克鲁斯

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