客户销售代表
关于Toptal
Toptal是一个由全球顶尖商业人才组成的网络, 设计, 以及使公司能够扩大团队规模的技术, 随需应变. 年收入超过2亿美元 团队成员遍布全球， Toptal是 世界上最大的完全远程劳动力.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, 社会互动, 和有趣的. We see no borders, move at a fast pace, are never afraid to break the mold.
工作总结:
Our 客户销售代表s connect and engage with prospective clients who originate from inbound leads. 他们通过联系寻找新的商业机会, 发展与, potential customers and guiding prospective clients throughout the required sales stages. 在这个职位上表现出色, 你需要与客户进行有效的沟通和协作, ensuring they understand the value of our services and how Toptal can support their goals. 我们理想的候选人能在快节奏的环境中茁壮成长, 渴望超过销售配额, 并努力超越. 如果你对销售充满热情, 与生俱来的驱动, 和导向, 这是你开始销售生涯的绝佳机会.
这是一个偏远的位置. 我们不提供签证担保或协助. 简历和沟通必须用英文提交.
职责:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
- 销售 Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the 销售过程, 从定期进行销售电话开始. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.
- 客户体验:客户是我们所做一切的核心. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. 你将与我们的潜在客户建立融洽的关系, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.
- Collaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
- Growth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.
在第一周，期望:
- 并集成到Toptal.
- 了解Toptal的模式、我们的团队成员和我们的故事.
- 开始我们的1-1销售培训流程，传达我们的价值主张, 销售过程, 以及交付方式.
- Become acquainted with the cross-functional teams you will work with to close new business.
在第一个月，期望:
- Complete our personalized sales training program, including mock calls and role-play scenarios.
- 能够准确地表达Toptal的价值主张和流程.
- 运用谨慎和独立的判断, 能够与即将到来的潜在客户交谈, 了解客户的需求, 克服任何反对意见, 介绍Toptal的价值主张, 以及非常适合Toptal的接近的线索.
- Work alongside the various business units to ensure your prospects are progressing through the funnel.
- 开始关闭新业务.
在前三个月，预期:
- 充分融入团队.
- 完成额外的垂直专项训练.
- Possess a healthy pipeline of prospects that are working through your funnel.
- 有达到销售目标的成功记录.
在前六个月，期望:
- Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
- Identify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.
- Continue to implement sales best practices for client interactions and follow-up.
在第一年，期望:
- 开始指导团队的新成员, 帮助他们了解Toptal, 我们的模型, 并传递标准的方法.
- Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
- 成为一个高效、协作和始终如一的团队贡献者.
任职资格及职位要求:
- 本科以上学历.
- 理想的候选人将有1-3年的B2B销售经验.e. 客户经理, 内部销售, 外部销售代表, 账户代表, 或相关标题).
- 有软件或技术相关销售经验和教育背景者优先.
- 你以客户为中心. 你将每天与潜在客户打交道, 通过基于价值的销售发现并解决客户的问题.
- 有“必胜意志”的态度. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!
- 你是一个什么都学的人。. 我们要找的是一个一直在寻求成长的人, 努力改进, 并不断寻求同事/领导的反馈. Even as an individual contributor, you seek to share and gain knowledge from those around you.
- 与团队成员有效合作的能力.
- 优秀的书面和口头沟通能力.
- 能够适应快节奏的工作和发展, 快速成长的公司和处理各种各样的挑战, 最后期限, 还有各种各样的联系人. 我们行动迅速, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
- 你必须是一个世界级的个人贡献者才能在Toptal茁壮成长. 你在这里不仅仅是为了告诉别人该怎么做.
